Frequently asked questions

Everything you need to know before renting a storage unit

Here are the most common questions about renting a unit at U-City Storage in Moscow, ID

How do I rent a storage unit?

You can rent a unit online in just a few minutes:

(1) Choose your unit, (2) Click “Rent Now”, (3) Complete checkout

You’ll be ready to move in right away.

How soon can I move in?

You can rent a unit online in minutes and move in right away during access hours.
Check availability and move in today

What size storage unit do I need?

We offer everything from a 10×10 closet-sized unit up to a drive-through 10×40, plus outdoor, covered, and indoor RV, boat, and vehicle parking. Popular picks: 10×10 (1-bedroom apartment), 10×20 (one-car garage or 2–3 bedroom home), and our indoor RV bays (up to 14×50).

Ask us a question and we'll help you choose.

Do you offer RV, boat, or vehicle storage?

Yes. We offer multiple options, including:

• Outdoor RV parking

• Covered RV parking

• Indoor RV storage

These spaces are designed for larger vehicles and easy access.
View the units

Do the units have power?

Some units do. Fully-enclosed RV units in Building A include one outlet and one light.

How much does a storage unit cost?

Pricing depends on the size and type of unit, and availability.

You’ll see clear monthly pricing when browsing units. Some units may also include promotions like first month free.

Note: some listings may show a lower rate when using ACH (bank account) payments.
View available units

Are there any move-in specials?

Some units may include promotions such as:

• First month free

• Discounted move-in rates

Promotions vary by unit and availability.

Can I choose a specific unit?

Units are assigned automatically during the online rental process, so you won’t select a specific unit number at checkout.

If you have a preference, just give us a call after reserving and we’ll do our best to place you in the unit you want based on availability. Call (208) 273 5333

Can I access my unit anytime?

Yes. Units include 24/7 access so you can get to your belongings whenever you need.

How secure is the facility?

Our facility is designed to be safe, accessible, and easy to use, including:

• Gated access

• Fully fenced property

• Security cameras

• Well-lit areas

• Individually secured units

• Drive-up access for convenience

What are Smart Units?

Smart Units are storage units with built-in monitoring and alerts that can be added for an additional fee.

They provide:

• 24/7 unit monitoring

• Motion detection alerts

• Real-time text notifications

• Audible deterrent inside the unit

• They’re designed to give you extra peace of mind.

Do I need an app to use Smart Units?

No. Smart Units work through simple text alerts.

There’s no app to download or manage.

Do I need to bring my own lock?

Yes, you can pickup a padlock of your choice at any hardware store.

Where are you located?

Our Moscow, ID location:

1008 Waskari Ln

Moscow, ID 83843
map

We also have a second location in Pullman, Washington.

Can I switch units later?

Yes. If your needs change, you can move to a different unit based on availability.

Still have a question?

We’re here to help.

• Call: (208) 273-5333

• Email: [email protected]

• Contact us

Moscow

U-City Storage

1008 Wasankari Lane

Moscow Id 83843

(208) 273 5333

[email protected]

Pullman

Pullman Mini Storage

155 NW Harold Dr

Pullman, WA 991633

(509) 334-1900

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